You can download the paper by clicking the button above. Enter the email address you signed up with and we’ll email you a reset link. EFFECTS OF MOTIVATION Literature review of employee satisfaction EMPLOYEE PERFORMANCE: A CASE STUDY OF GHANA COMMERCIAL BANK, KUMASI ZONE. You can download the paper by clicking the button above.
Enter the email address you signed up with and we’ll email you a reset link. Conflict in Health Care: A Literature Review. The Internet Journal of Healthcare Administration. Abstract Direct patient contact health care employees such as physicians, nurses, and technologists work in complex, stressful environments that are prone to conflict. Though some of this conflict may result in positive outcomes, much will have the opposite effect. As pleasant as it may seem at first glance, the total avoidance of conflict is more a fairytale than a realistic expectation. Leaders of companies must inevitably face the issue of conflict in their workplaces.
Health care leaders are certainly not immune. Dynamics of Conflict Conflict is a complex behavior. Intrapersonal conflicts occur within the person, whereas interpersonal conflict takes place between people. However, not all conflict results in damage. Antecedents of Conflict What situations generate conflict? Physician-nurse conflict arose when a nurse refused to follow a physician-prescribed order to administer a potent sedative to a 47-year-old patient. Blurred Job Boundaries Health care requires interdependence among its caregivers.
Battle for Limited Resources Competition for resources in health care has grown significantly over the past few decades. With the exponential rising costs of health care, hospitals are forced to do more with less. Financial resources are limited when considering physician payment as well. In the past, nurses had little to do with complex decisions in health care. However, the roles of nurses and doctors have changed significantly over the past two decades. This change to a more collaborative environment led to conflict in health care practices.
Both groups expressed disagreements concerning input with clinical decision-making but the disparate interpretations were noted. Physicians appreciated the fact that the nursing staff held patient knowledge. In addition to the decision-making process as an antecedent in the aforementioned example, disrespect is noted. Part of any complex organization is change. The health care system is quite complex and dynamic. The PPACA is a health care reform, which brings with it a plethora of changes to health care practitioners as well as all health care stakeholders.